Job Description

Organizational Change Management Lead

General Information

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Country

United States

Department

ORGANIZATION LEARNING & DEVELOPMENT

Date

Friday, January 9, 2026

Working time

Full-time

Ref#

Job Level

Executive Manager

Job Type

Experienced

Job Field

ORGANIZATION LEARNING & DEVELOPMENT

Seniority Level

Mid-Senior Level

Currency

USD - United States - US

Annual Base Salary Minimum

Annual Base Salary Maximum

The salary range above represents the low and high end in the local currency of Xerox's salary range for this position and is reflected in an annualized amount. Actual salaries will vary based on factors including, but not limited to, geographic location, market competition, and/or the successful applicant's education, experience, knowledge, skills, and abilities. The range listed is just one component of Xerox's total compensation package for employees. Employees are also afforded a comprehensive suite of benefits, to view those details please visit Xerox Careers for your applicable country. If you are not reviewing this job posting on Xerox Careers ( US/careers) , we cannot guarantee the validity of this posting. For a list of our current internal postings, please visit Xerox Careers ( US/careers) .

Description & Requirements

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About Xerox Holdings Corporation

At Xerox, we make work, work! For more than 100 years, Xerox has continually redefined the workplace experience. From the office to industrial environments, our differentiated business and technology offerings and financial services are essential workplace technology solutions that drive success for our clients and within our culture. Learn more at and explore our commitment to diversity, inclusion and belonging. (

Organizational Change Management Lead

We are seeking an Organizational Change Management (OCM) Lead to play a critical role in leading organizational transformation and change initiatives across Xerox. This is a highly multifaceted role that requires quick transition between one's creative and analytical mindsets, while at the same time maintaining poise and accountability. The successful candidate will move quickly as a builder and a "do'er," proactively guiding clients through the process of change and ensuring successful adoption of new strategies, processes, and technologies. The ideal candidate will have extensive experience in change management, coupled with strong leadership skills and a proven track record of driving successful change initiatives.

Responsibilities:

• Lead a team of OCM professionals supporting the day-to-day activities of changes across Xerox. This means mentoring, advising, and co-creating change support deliverables that will drive adoption and sustainment of technologies, solutions, and/or ways of working that facilitate the changes being deployed.

• Partner with the program/project executives and leadership teams to help drive adoption strategies, formulate overarching project plans, and advise leadership on the overall successful launch of changes.

• Advise and coach BU and IT leadership across Xerox on change project adoption and sustainment efforts to understand their strategic objectives, organizational culture, and readiness for change.

• Conduct thorough assessments to evaluate an organization's readiness and capacity for change, identifying potential barriers and areas of resistance.

• Coach senior leaders and executives in how they fulfill the role of change sponsor.

• Provide support and coaching to HR Business Partners, Learning & Development Consultants and managers as they lead their direct reports through transitions.

• Develop comprehensive change management strategies and plans, tailored to the unique needs and challenges of the organization.

• Identify potential people-side risks, anticipated points of resistance, and develop specific plans to mitigate or address these concerns.

• Engage and collaborate with key stakeholders at all levels of the organization to build alignment, garner support, and facilitate buy-in for proposed changes.

• Design and implement change campaigns to include communication plans, videos, and infographics to ensure timely and transparent understanding of change initiatives, information and progress updates, and impacts to stakeholders.

• Develop and deliver training programs to equip stakeholders with the knowledge, skills, and resources needed to adapt to new processes, systems, and ways of working.

• Lead the implementation of change initiatives, providing guidance and support to project teams and stakeholders throughout the change process.

• Coordinate with project teams to integrate change management activities into the overall project plan.

• Coordinate with other departments and leaders to leverage expertise in support of change and adoption efforts.

• Work with cross-functional business partners to ensure consistency throughout the adoption program lifecycle and share common understanding of business impacts as a result of system and process transformation.

• Anticipate and address resistance to change through proactive engagement, coaching, and mitigation strategies, fostering a culture of openness and receptivity to change.

• Evaluate effectiveness of change efforts, identify performance gaps, work to develop and implement interventions when needed, and capture and apply lessons learned to achieve continuous improvement.

• Define and track key performance indicators (KPIs) to assess the effectiveness and impact of change management efforts, adjusting as needed to ensure successful outcomes.

Requirements:

• Bachelor's degree in Organizational Development, Business Administration, or related field

• 7+ years of progressively more responsible professional experience

• 5+ years of experience in organizational change management

• In-depth understanding of change management principles, methodologies, and tools, with a proven track record of successfully leading complex change initiatives

• Strong leadership and influencing skills, with the ability to build rapport, inspire trust, and motivate teams and stakeholders to embrace change

• Excellent communication, presentation, and facilitation skills, with the ability to effectively convey complex concepts and ideas to diverse audiences

• Experience in project management, with the ability to manage multiple priorities and deadlines in a fast-paced consulting environment

• Detail-oriented, process-oriented, results-driven

Desired Requirements:

• Prosci certification

• Familiarity with lean practices

• Project Management certification

• Communications experience

• Training needs analysis and facilitation experience

Xerox is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, sex, marital status, sexual orientation, physical or mental disability, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law. Learn more at and explore our commitment to diversity and inclusion: People with disabilities who need a reasonable accommodation to apply or compete for employment with Xerox may request such accommodation(s) by sending an e-mail to XeroxStaffingAdminCenter@xerox.com. Be sure to include your name, the job you are interested in, and the accommodation you are seeking.

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