Job Description
Overnight Hotel Front Desk Supervisor Location Kittanning, PA :
Job Summary
Wingate Kittanning is seeking a reliable, detail-oriented, and customer-focused individual to join our team as a Night Auditor. The Night Auditor is responsible for overseeing the front desk during overnight hours, ensuring the accuracy of all financial transactions, and providing excellent service to guests.
Key Responsibilities:
- Perform nightly audit of all financial transactions to ensure accuracy.
- Reconcile guest accounts and process payments.
- Generate and review daily financial reports.
- Ensure all hotel systems and reports are functioning correctly.
- Greet guests with a friendly and professional demeanor, assisting with check-ins, check-outs, and inquiries.
- Answer phone calls and handle guest requests.
- Handle any guest complaints or issues in a timely and professional manner.
- Ensure the hotel is secure overnight, including monitoring building access and following safety procedures.
- Maintain cleanliness and organization of the front desk area and set up breakfast items
Qualifications:
- High school diploma or equivalent required.
- Previous experience in hotel front desk operations or accounting is preferred but not required.
- Strong attention to detail and ability to multitask.
- Excellent communication and customer service skills.
- Proficient in Microsoft Office Suite; experience with hotel property management systems is a plus.
- Ability to work overnight shifts, including weekends and holidays.
- Must be dependable, punctual, and able to work independently.
Job Types: Full-time, Part-time
Pay: $12.00 - $15.00 per hour
Expected hours: 27 - 40 per week
Benefits:
- Employee discount
- Flexible schedule
- Relocation assistance
Schedule:
- 10 hour shift
- 12 hour shift
- 8 hour shift
- Every weekend
- Monday to Friday
- Night shift
- Overnight shift
- Rotating weekends
- Weekends as needed
Application Question(s):
- Do you understand that you might have to work every weekend?
Experience:
- Hotel: 1 year (Preferred)
Shift availability:
- Night Shift (Required)
- Overnight Shift (Required)
Ability to Commute:
- Kittanning, PA 16201 (Required)
Ability to Relocate:
- Kittanning, PA 16201: Relocate before starting work (Required)
Work Location: In person
Job Tags
Hourly pay, Full time, Part time, Work at office, Relocation, Relocation package, Monday to Friday, Flexible hours, Shift work,