Job Description

• Architect, design, implement, and test changes to SAP BRIM and related technologies, including SAP S/4HANA:

  • Subscription Order Management.

  • Convergent Invoicing.

  • Sales and Distribution.

  • Materials Management.

  • Convergent Charging.

• Lead workshops with business to gather requirements and ensure processes, features, and user stories are captured correctly and approved by the business.

• Provide advisory and implementation services to evaluate, design, and configure end-to-end business processes related to high-volume, consumption-based billing and revenue management models relying on SAP BRIM.

• Work closely with cross-functional teams to ensure seamless integration of SAP BRIM with other systems (e.g., Microsoft Dynamics CRM, SAP ERP, and payment gateways).

• Participate in developing data models and integrations to minimize data replication and ensure data integrity.

• Ensure systems are designed and built to be PCI, and SOC1/SOC2 compliant.

• Configure and customize SAP BRIM modules to meet specific billing, revenue management, and subscription management requirements.

• Collaborate with data teams to ensure accurate target mappings and successful data migration with minimal downtime.

• Collaborate with Data team to ensure data migration and cutover for extreme high volumes of data occur successfully while minimizing down time by performing delta loads.

• Ensure seamless customer dispute processes for migrated transactions with minimal additional work for business staff.

• Recommend the right usage of FIORI to make it easy to use for accountants and others who need to be in SAP to perform their day to day jobs.

• Document process design, technological solutions per SAP best practices to minimize any customization needs and customize only when absolutely required.

• Document features, user stories, configuration, and development tasks in Microsoft Dev Ops (ADO).

• Write functional specifications as needed and review technical specifications with the technical team.

• Write thorough functional test cases and perform functional testing and capture results.

• Review SIT and UAT test scripts and test results for completeness and participate in testing activities.

• Conduct troubleshooting and defect resolution.

• Review test scenarios and cases for accuracy and completeness.

• Conduct training sessions to teach and mentor junior staff for end-users and support teams on SAP BRIM functionality and to increase the business team's familiarity with SAP S/4 HANA, BRIM, and FICA.

• Work with trainers to develop training materials for end users who will be using the solutions being built on a day-to-day basis.

• Develop training materials and deliver training as needed.

• Fully document all created work associated with this position, including technical and functional designs and diagrams, test plans, test scripts, impact analysis reports, lessons learned, best practices for others to follow, plus any other documentation as required by the Commission. This documentation shall follow the format and / or templates as instructed by the Commission.

• Maintain productive working relationships with technology staff, business owners, project sponsors, vendors, and key clients.

• Lead and participate in project team activities for system work efforts related to enterprise systems.

• Work independently to accomplish the tasks and duties assigned.

• Adhere to and follow all The Commission standards, policies, and procedures.

• Utilize various software and/or technology tools to perform job duties.

• Perform tasks and other duties as related to this position and role and assigned by the Commission.

• 7+ years of Hands-on SAP BRIM configuration experience in relevant modules (SOM, CI) is required, with 3+ years being in SAP S/4 HANA hosted in commercial cloud.

• Experience on at least 2 full-cycle SAP S/4HANA BRIM implementation is required in the relevant modules.

• Experience working with non-SAP CRM systems processing real-time payments.

• Expertise in PCI DSS compliance, tokenization, and secure payment flows designs and working with payment gateways for actual tokenization and payment processing integration.

• Familiarity with mediation systems for usage capture and rating integrations.

• SAP S/4 HANA BRIM certifications are highly desirable (BR235/240/245/416).

• Experience with utility, or transportation industry, or with BRIM implementations where the subscription renewal is usage-based rather than fixed-time duration.

• Experience with Hybrid Agile Methodologies for implementation is preferred.

• Experience with Microsoft ADO or JIRA.

• Knowledge of SAP BTP for event-driven architecture and API management.

• Experience with ServiceNow for post go-live support is highly desirable.

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